Residential Support Worker

We are looking for a dedicated Residential Support Worker (RSW) to join our new home just outside St Margaret’s Bay, the cornerstone of White Cliffs philosophy is to provide a safe, loving and stable family environment where all young people’s welfare is promoted, and they are cared for, and nurtured in a manner that encourages them to develop positively, believe in themselves and their aspirations: Anything is possible 


This is our first home, and we seek a Residential Support Worker to be part of our growing company, offering opportunities for progression for the right person. 

We are looking for someone dynamic to join our team to deliver high standards of care, protection and support to the children, facilitating their physical, psychological, emotional, and social development in line with the individual care plans.

To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve optimum potential.


You must have the ability and drive to:

  • Organise, plan and take responsibility

  • Communicate clearly and effectively, both with colleagues and children, verbally and in writing

  • Motivate, aid and guide children in their self-development

  • Be flexible and creative

  • Set appropriate examples for children at all times

  • Genuinely listen and respond responsibly with sensitivity

  • Manage children who display disruptive or challenging behaviour and to guide/direct staff in managing that behaviour

  • React calmly in stressful situations

  • Maintain administrative records as required by the organisation

You must also be:

  • Over the age of 21 (Employer has claimed an exemption under the Equality Act 2010)

Job Types: Full-time, Permanent

Starting Salary: £10 per hour, £10.75 if qualified (L3) plus £40 per sleep


  • Full (average 40 hrs per week) or Part time Hours. 

  • 28 days Holiday, including Bank Holidays with additional holiday after three years’ service, pro rata for part time

  • Enhanced disclosure cost met by us

  • Ongoing training and development, opportunities to progress within a growing company and be part of an effective and supportive team

  • Access to our own wellbeing team

  • Casual dress

  • Company pension

  • Discounted or free food whilst at work

  • Employee discount

  • On-site parking​

Working Hours:

  • Be prepared to work early, late and night shifts (including sleep-in) on a rota basis


  • GCSE or equivalent (required)

  • NVQ Level 2 Health & Social Care (preferred) or be willing to achieve a Diploma Level 3 in Health and Social Care with Children and Young People – this is funded by us

  • Full driving licence required and be confident to use company cars to drive our children to appointments and activities


  • Residential Childcare: 1 year (preferred)

  • Support Environment: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

You will be required to complete a detailed application form.

We are committed to safeguarding and promoting the welfare of young people and expects all staff and volunteers to share in this commitment. All post holders in regulated activity are subject to appropriate vetting procedures and a satisfactory “Disclosure and Barring Service (DBS) Enhanced Check". Disclosure expense will be met by employer.